Our Advice Process

To fully understand your goals and aspirations and to ensure we implement the most appropriate solutions we have developed a process that is comprehensive in its approach, yet simple to follow.

  • Our first meeting

    Your first meeting with us is designed to introduce you to Interwest and to determine how you can benefit from our services. It is important to us that you feel comfortable working with your financial planner and you have a good understanding of the services and offerings we provide.

    Before commencing any work we will forward to you any costs associated with your advice.

    Understanding your situation

    Before providing advice, it is important that we understand your situation. We ask a range of questions to understand your personal objectives and help you to determine your attitude towards investment risk.

    Understanding your needs and aspirations

    We help you identify your goals and lifestyle aspirations. As people’s dreams vary greatly, we take the time to understand yours, so that we can provide relevant and meaningful solutions.

  • Developing your plan

    We use our technical experience and strategic knowledge to prepare your financial plan. Our advice is developed to fit with your own approach to investing and your unique goals.

    Your financial planner and the Interwest team work together to provide you with appropriate outcomes.

    Each team member has appropriate qualifications and maintains ongoing studies in relevant disciplines to continually strengthen their advice capabilities.

  • Plan presentation

    We go through your financial plan with you and discuss our recommendations in an easy to understand way. We believe it’s important to do this face-to-face to ensure that you understand, and are comfortable with, the recommendations. We can then modify and refine the plan, if necessary, before commencing with implementation.

    Implementing your recommendations

    Before commencing your new financial path, we clearly communicate any costs to implement the recommendations.

    Once agreed, the strategies will be implemented. Our client service representatives will assist with any paperwork and manage the process to ensure timelines are met. They work together with your financial planner to make your life easier and are available throughout the process to assist with any queries.

  • Ongoing service

    We believe it’s important to review your plan periodically to ensure that it remains relevant over the long term and continues to fulfill your financial objectives. At your plan presentation we will discuss suitable ongoing review service options for your situation.

    Together with reviewing your plan, we also provide timely information on topics that may affect your financial situation.

FAQs

  • At Interwest, we will charge a fee for service. This fee will be disclosed to you at the earliest opportunity and no work will commence until we have your agreement to do so. In some cases, you are able to have the fee debited from your superannuation account.

  • The value of advice

    We believe that full disclosure and transparency of any fees is paramount to developing trust with our clients.

    Interwest operates using a “fee for advice” structure. We don’t receive any commission from our clients super or investment portfolios. This ensures that all recommendations are in the best interest of our clients and our super and investment advice is unbiased.

    Staying true to our company values, this fee structure allows us to provide the most appropriate and objective advice for you in the clearest way possible.

  • The goal of the first meeting is to determine how we can assist you. A financial planner and client relationship is a two-way street, so it is vital for both parties to establish trust and open and honest communication in the first meeting.

    An initial consultation will go for approximately 1-2 hours.

  • The world, news, and financial markets are unpredictable and constantly changing. Volatility and short-term market losses are a normal part of a long-term investment plan. Investors can get understandably nervous and concerned about the fall in the value of their investments. When emotions take charge, it’s important to avoid falling into some of the traps that appear when markets are unpredictable like selling out of growth assets (shares) and moving to cash or a term deposit. This action can lock in a loss as the shares are sold converted to cash with no chance to recover the lost capital.

    In times of volatility, you will have access to your planner to help understand what is happening and why, and the correct course of action to take. This will provide peace of mind in an uncertain world.

Embark on Your Financial Journey

Whatever stage of life you’re at, we look forward to helping you achieve your goals.
Contact us today for your first complimentary meeting.